Complaints and Representations Administrator – INTERNAL

Posted on Jul 14, 2011

Complaints and Representations Administrator INTERNAL

Reference: 22825Department: Children and Young Peoples ServicesWorking Hours: Part timeEmployment Type: Fixed termSalary: 17,161 – 19,126 pro rataClosing Date: 27 July, 2011Location: Council House

Part time 18.5 hours, fixed term to March 2012

Please note this post is only open to employees of Bristol City Council as a fixed term contract / secondment.

If you are an internal employment agency member, (you must be working in a current placement), you will be required to take a fixed term contract. If you are a permanent employee of Bristol City Council this would be a secondment opportunity for which you will need your line managers approval before applying.

A part-time vacancy has arisen for someone with well-developed computer and organisational skills to provide an administrative service to support the CYPS section responding to requests for information under the Data Protection and Freedom of Information Acts, allegations against staff members and complaints.

The role also involves giving guidance to enquirers, complainants and colleagues about requests for information, allegations against staff members and complaints procedures.

The hours of work are 18.5 hours per week which can be worked flexibly over 4 or 5 days.

This post is subject to Enhanced Disclosure Checks operated by Bristol City Council in conjunction with Criminal Records Bureau and Medical Clearance.

Article source: http://jobs.bristol.gov.uk/JobDetails.aspx/22825